Privacy Policy

This Privacy Policy explains how Thompson Design-Build, operated by 1001284394 Ontario Inc. ("we," "us," or "our"), collects, uses, and protects information when you visit thompsonbuild.ca or contact us.

Information we collect

Information you provide. When you submit our consultation form or contact us by phone or email, we collect the details you choose to share, such as your name, email address, phone number, and information about your project. Our consultation form is provided by Tally; submissions are processed and stored on Tally's platform.

Information collected automatically. Like most websites, we collect standard technical and usage information through analytics and advertising tools, including your approximate location, device and browser type, pages viewed, and how you interact with the site. This information is collected using cookies and similar technologies.

Cookies and tracking technologies

We use Google Analytics to understand how visitors use the site, and the Meta (Facebook) Pixel to measure the performance of our advertising. These services set cookies and may collect information about your activity. You can control or disable cookies through your browser settings, opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on, and manage ad preferences in your Facebook settings.

How we use your information

• To respond to your inquiries and schedule consultations
• To provide and improve our services and website
• To measure and improve our marketing
• To meet legal and regulatory obligations

How your information is shared

We do not sell your personal information. We share information only with service providers that help us operate the site and our business, such as Tally (form submissions), Google (analytics), and Meta (advertising measurement), and where required by law. These providers handle your information under their own privacy policies.

Data retention

We keep personal information only as long as needed for the purposes described in this policy or as required by law.

Your choices and rights

Under applicable Canadian privacy law (PIPEDA), you may request access to the personal information we hold about you, ask us to correct it, or withdraw your consent to our use of it. To make a request, contact us using the details below.

Security

We take reasonable steps to protect the information we handle. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's privacy

Our website is not directed to children, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date above reflects the most recent changes.

Contact us

If you have questions about this policy or the information we hold, contact us at:

Thompson Design-Build
P.O. Box 1913, Deep River, ON K0J 1P0
office@thompsonbuild.ca
(613) 200-2036